We arrived at REV for our 06:00h appointment to go through all the items that needed to be fixed, which meant having to get up at 4:30h.
We checked in and were met by Clint and James, the 2 master mechanics who will work on the unit the rest of the week. We went over everything that plagues us and they were very understanding and made suggestions as to what could be done and what would need some tweaking to get it to work.
Afterwards we went over to the headquarter of REV Group and met with Joy, who has been our customer service representative since the day of purchase. She had helped navigate us through some difficult and some less difficult situations, but has always been there for us.
So, we now await the outcome of our visit to Decatur, Indiana and REV Group.